1. Acceptable use
We strictly do not allow adult content, hacking-related material, or unauthorized copyrighted material on our web hosting services. See the Acceptable Use Policy for the published restriction.
Legal
Terms that protect the platform and our customers
Please read these terms together with our Acceptable Use Policy before ordering.
2. Refunds
If you are unhappy with your host, we provide a full refund within one month of your purchase. Contact PerfectNet support to start a refund request.
3. Unmanaged services
Although we provide basic support for our clients, VPS and dedicated servers are unmanaged. You remain responsible for your own data, software, and security configuration.
4. Access after payment
You can log in to your website hosting control panel as soon as payment is received. From there you can manage your websites and services.
5. Company
perfectnet ltd is a company located in Zambia, South Africa, and the United Kingdom that provides Web, VPS, and Dedicated hosting.
Need clarity?
Questions about these terms
Open a tracked ticket in the client area or use the contact page for sales questions.